Job Summary
We are looking for a Customer Service Executive with strong communication skills and solid experience in handling customer interactions within an office environment. The candidate should have a professional approach, good knowledge of MS Office, and experience in reception or guest relations.
Key Responsibilities:
• Manage day to day customer interactions in a professional manner.
• Handle front desk and reception duties including greeting visitors and guests.
• Respond to customer inquiries through phone, email, or in person.
• Maintain records of customer interactions and service requests.
• Coordinate with internal teams to resolve customer issues effectively.
• Ensure a positive experience for all visitors and clients.
• Support administrative tasks using MS Office tools.
• Maintain office decorum and ensure smooth front office operations.
• Provide support to other departments for additional tasks as assigned.
Required Skills and Qualifications:
- Bachelor’s degree or equivalent (mandatory)
- Minimum 5 years of experience in customer service, reception, or guest relations
- Strong verbal and written communication skills in English.
- Good working knowledge of MS Office applications such as Word, Excel, and Outlook.
- Professional appearance and strong customer handling skills.
- Ability to multitask and manage time efficiently.
- Strong interpersonal and problem-solving skills.
- Flexible and willing to support cross functional team requirements.
Eligibility Criteria:
- Valid Qatar ID (QID) is mandatory.
- Candidates available for immediate joining only will be considered.
Eligibility Criteria:
- Experience in a corporate office or Aviation /Hospitality service industry environment
- Positive attitude with a customer focused approach