Job Summary
We are looking for a Customer Service Executive with strong communication skills and solid experience in handling customer interactions within an office environment. The candidate should have a professional approach, good knowledge of MS Office, and experience in reception or guest relations.
Key Responsibilities
• Manage day to day customer interactions in a professional manner.
• Handle front desk and reception duties including greeting visitors and guests.
• Respond to customer inquiries through phone, email, or in person.
• Maintain records of customer interactions and service requests.
• Coordinate with internal teams to resolve customer issues effectively.
• Ensure a positive experience for all visitors and clients.
• Support administrative tasks using MS Office tools.
• Maintain office decorum and ensure smooth front office operations.
• Provide support to other departments for additional tasks as assigned.
Required Skills and Qualifications
• Bachelor’s degree or equivalent (mandatory).
• Minimum 5 years of experience in customer service, reception, or guest relations.
• Strong verbal and written communication skills in English.
• Good working knowledge of MS Office applications such as Word, Excel, and Outlook.
• Professional appearance and strong customer handling skills.
• Ability to multitask and manage time efficiently.
• Strong interpersonal and problem-solving skills.
• Flexible and willing to support cross functional team requirements.
Eligibility Criteria
• Valid Qatar ID (QID) is mandatory.
• Candidates available for immediate joining only will be considered.
Note: Duration will be only for Two Months
Preferred Profile
• Experience in a corporate office or Aviation /Hospitality service industry environment.
• Positive attitude with a customer focused approach.