Infrastructure Solutions

Roles & Responsibilities 

• Represent Clinical/Patient access in understanding the broad requirements of CLIENT Clinical health information system and communicate these requirements with vendors within the strategic framework. 
• Leverage knowledge of Clinical/Patient access workflows and processes in the CLIENT setting utilizing related tools. 
• Coordinate and support CLIENT working group in planning, project management, and all implementation stages for the CIS. 
• Coordinate and support CLIENT working group in designing, building, and testing activities of all CIS contents as part of the overall program implementation. 
• Assist in planning of after Go-Live activities and optimization of the implemented system. 
• Coordinate with working groups to ensure the compliance of implemented CIS solutions components with quality standards. 
• Liaise the delivery of CIS along with CLIENT working groups, vendors, and HMC. 
• Conducts regular day-to-day communication with vendors and working groups and work as a team to tailor content to organizational needs. 
• Acts as a contact and coordinator for questions and issues that arise related to clinical/Patient access content. 
• Demonstrate proactive approach to patient safety by thinking what might go wrong in all your undertakings and take necessary measures to prevent them from happening. 
• Identify and report potential or actual patient safety concerns, errors and/or near misses in timely manner. 
• Follow patient safety-related policies, procedures and protocols. 
• Demonstrate as sense of teamwork and effective communication. 
• Partner with line manager to understand risks in your area of work, develop a plan on how to mitigate those risks, and develop shared accountability for implementing and evaluating the plan. 
• The incumbent will undertake any such related duties or responsibilities as directed. 
• Ensure high standards of confidentiality to safeguard any sensitive information. 

Minimum Qualifications 

• Bachelor of Science or related healthcare stream.  
• Health informatics certificate. ICDL certificate or similar is preferable.  
• 6 years of relevant experience. Minimum 3 years of experience implementing Clinical Information System. Previous experience with Healthcare Settings.  
• Cerner background is an added advantage 

Skills Required 

• Personal drive, commitment and being a self-starter.  
• Prioritizing workload and meeting tight deadlines with high quality output.  
• Organized and Multi-tasking skills  
• Ability to work effectively with a variety of groups  
• Customer Oriented